Terms of service

 

Welcome to Crocheti.com. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

 

1. Overview

This website is operated by Crocheti.com. Throughout the site, the terms “we,” “us,” and “our” refer to Crocheti.com.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

 

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your region.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit any harmful code, malware, or destructive content.

Violation of these terms will result in immediate termination of your access to our Services.

 

3. Digital Product Nature

Crocheti.com sells digital crochet patterns delivered as PDF files.
No physical items are shipped.

By purchasing, you acknowledge that:

  • All products are digital downloads.
  • You are responsible for ensuring your device can open PDF files.
  • You understand that digital items cannot be returned or exchanged.

 

4. Accuracy of Information

We make every effort to ensure product descriptions, images, and details are accurate.
However, we do not guarantee that:

  • Colors will display exactly the same on all screens
  • Pattern difficulty will match your skill level
  • The content will meet your personal expectations

We reserve the right to update product information at any time.

 

5. Pricing & Payment

Prices for our products are subject to change without notice.
We reserve the right to:

  • Modify or discontinue products
  • Offer promotions or discounts
  • Limit quantities of any product

All payments are processed securely through Shopify‑approved payment gateways.
We do not store or access your payment information.

 

6. Delivery of Digital Products

After completing your purchase, you will receive:

  • An instant download link, and/or
  • A PDF file delivered to your email

If you do not receive your files, check your spam folder.
If still missing, contact us at support@crocheti.com with your order number.

 

7. No Refunds or Exchanges

Due to the nature of digital products:

  • All sales are final
  • No refunds will be issued
  • No exchanges are available
  • No cancellations can be processed after purchase

By purchasing, you agree to this strict no‑refund policy.

 

8. Prohibited Uses

You are prohibited from:

  • Sharing, reselling, or redistributing our patterns
  • Claiming our designs as your own
  • Using our patterns for mass production
  • Violating copyright laws

All patterns are for personal use only, unless otherwise stated.

 

9. Third‑Party Tools & Services

We may use third‑party tools (such as Shopify apps) to enhance your experience.
These tools may have their own terms and privacy policies.
We are not responsible for third‑party service performance or issues.

 

10. Limitation of Liability

Crocheti.com is not liable for:

  • Download issues caused by your device or email provider
  • Loss of files after delivery
  • Misuse of our digital products
  • Any damages resulting from use of our website or products

Your use of our site is at your own risk.

 

11. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on this page.

It is your responsibility to review this page periodically for updates.

 

12. Contact Information

For questions about these Terms of Service, contact us at:

📧 support@crocheti.com