Shipping policy

1. Digital Product Delivery

Crocheti.com sells digital crochet patterns delivered as PDF files.
No physical items are shipped.

After completing your purchase, you will receive:

• An instant download link on the checkout page
• A confirmation email with your PDF files or download link

Delivery is instant. Most customers receive their files within seconds.

 

2. Didn’t Receive Your Files?

If your download email hasn’t arrived:

1. Check your spam, junk, or promotions folder
2. Make sure you entered the correct email at checkout
3. If still missing, contact us at support@crocheti.com with your order number

We will resend your files as soon as possible.

 

3. No Physical Shipping

Because all products are digital:

• No shipping fees
• No delivery delays
• No physical packages
• No tracking numbers

Everything is delivered electronically.

 

4. File Access & Download Issues

You are responsible for ensuring your device can open PDF files.
If you lose your files, contact us with your order details and we will help restore access.

 

5. Order Processing Time

All digital orders are processed immediately.
There is no waiting period or manual approval required.

 

6. Contact for Delivery Support

If you experience any issues with receiving or downloading your digital products, reach out to:

📧 support@crocheti.com