Refund policy

Purchase Terms of Agreement

The purchase of digital products, including crochet patterns and PDF downloads, from Crocheti.com is governed by the following terms and conditions.
Please review these terms carefully before completing your purchase.

 

Payment Policy

All payments for digital products are processed through secure, encrypted payment gateways using SSL technology.
These gateways safely support major credit and debit cards.
Crocheti.com does not store or have access to your payment information at any time.

 

No Refund Policy

Because all products sold on Crocheti.com are digital downloads, all sales are final.

Once a digital item has been purchased and delivered, it is considered used, and therefore:

• No refunds will be issued for any reason
• No exchanges are available
• No cancellations can be processed after purchase

This strict no‑refund policy applies to all digital crochet patterns and PDF downloads purchased from Crocheti.com.

 

Delivery of Digital Products

After completing your order, you will receive an email containing your instant download link or PDF attachment.

If you do not receive your files:

1. Check your spam, junk, or promotions folder.
2. If the email is still missing, contact us at support@crocheti.com with your order number and transaction details.

We will ensure you receive access to your purchased digital products as quickly as possible.

 

Acceptance of Terms

By placing an order on Crocheti.com, you confirm that you have read, understood, and agree to be bound by this Refund Policy and our Terms of Service.